WE’RE HIRING! JOIN THE VPX TEAM

October 6, 2024
VPX Performance, a leading luxury European automotive service center, is excited to announce two open positions: Automotive Workshop Foreman / Lead Technician and Mechanic Apprentice. We are looking for dedicated professionals who are passionate about working with high-performance vehicles and delivering exceptional service. Whether you’re an experienced foreman ready to lead a team or a motivated apprentice eager to learn, VPX Performance offers an opportunity to grow your career in a dynamic and fast-paced environment. Apply today to join our team and be part of a thriving automotive service center!

 

Job Title: Automotive Workshop Foreman / Lead Technician
Location: VPX Performance – Luxury European Automotive Service Center
Hours: 8am-5pm (Mon-Fri / No Weekends)

 

Job Summary:
VPX Performance is seeking an experienced and detail-oriented Automotive Workshop Foreman / Lead Technician to oversee the daily operations of our luxury European automotive service center. The ideal candidate will possess excellent management skills, strong technical knowledge, and the ability to guide and assist a team of technicians in delivering top-tier service. You will ensure repairs are completed efficiently and correctly, fostering an environment that emphasizes high-quality workmanship and exceptional customer service.

 

Key Responsibilities:
  • Supervise routine vehicle services and repairs, ensuring all work is completed to the highest standards.
  • Assist technicians in diagnosing and resolving complex repair issues, maintaining an up-to-date understanding of the latest automotive technologies and repair procedures.
  • Monitor workflow, ensuring efficient scheduling and time management of repair tasks.
  • Collaborate closely with the Parts Department and Service Consultants to ensure timely communication regarding parts orders, work order clarity, and repair progress.
  • Estimate service and repair times for accurate scheduling and assist in the preparation of detailed repair orders.
  • Review and verify completed work orders, ensuring accurate documentation of repairs, labor, and parts used.
  • Maintain compliance with warranty procedures, quality control standards, and inspection requirements.
  • Stay current with technical training and certifications, continuously improving your knowledge of automotive systems and repair procedures.
  • Lead by example in customer interactions, providing clear explanations of vehicle issues, repair options, and estimated timelines.
  • Ensure a positive customer experience by utilizing a calm and professional demeanor, empathy, and excellent communication skills.
  • Identify additional vehicle issues during servicing and provide customers with recommendations for further maintenance or repairs.
Qualifications:
  • Extensive knowledge of European luxury automotive systems, with the ability to explain technical details to both customers and technicians.
  • Proven experience in diagnosing and repairing vehicles, with a focus on accuracy and quality.
  • Appropriate technical certifications and a commitment to ongoing professional development.
  • Strong communication and leadership skills, with the ability to manage, motivate, and support a team of technicians.
  • Excellent organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.
  • Ability to stay calm under pressure and provide exceptional customer service, even in challenging situations.
  • Familiarity with shop management software, technical manuals, and repair bulletins.
Personality Attributes:
  • Patience and attentiveness in managing both customer concerns and technician inquiries.
  • Cognitive empathy, enabling you to understand and address the needs of customers and staff alike.
  • Strong problem-solving skills and the ability to make informed decisions quickly.
  • A calming presence and persuasive communication style, fostering trust and ensuring customer satisfaction.
  • A proactive mindset with a strong desire to “WOW” customers through excellent service delivery.
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Job Title: Mechanic Apprentice
Location: VPX Performance – Luxury European Automotive Service Center
Hours: 8am-5pm (Mon-Fri / No Weekends)

 

Job Summary:
VPX Performance is seeking a motivated and dedicated Mechanic Apprentice to join our team. In this role, you’ll work closely with our seasoned mechanics, learning the ins and outs of luxury European automotive repair and service. You’ll assist in performing inspections, basic repairs, and keeping the workshop running smoothly as you develop the skills to advance your career in high-performance automotive service.

 

Key Responsibilities:
  • Follow detailed company checklists to inspect and test luxury European vehicles.
  • Assist in performing standard mechanical repairs, such as brake pad changes, under the guidance of experienced mechanics.
  • Learn advanced repair techniques through hands-on training and mentorship.
  • Write labor, time, and parts cost estimates, developing your skills in accurate assessment and communication.
  • Test vehicles before and after repair procedures to ensure quality and precision.
  • Use in-shop testing devices to check the functionality of car batteries and other components.
  • Maintain the cleanliness and organization of the workshop and inventory areas.
  • Disassemble engines and car parts to conduct inspections.
  • Assist in ordering new parts either online or by phone.
Qualifications:
  • High school diploma or GED required; a certificate or diploma in auto mechanics is a plus.
  • Valid driver’s license with experience in both manual and automatic transmissions.
  • Strong understanding of basic mechanics and a desire to grow your technical knowledge.
  • Excellent customer service and communication skills, with a focus on clarity and professionalism.
  • Good analytical skills, with attention to detail and a commitment to quality work.
  • Physical fitness and the ability to stoop, crawl, and lift heavy machinery in a busy shop environment.
Why Join VPX Performance?
At VPX Performance, you’ll be working alongside some of the best in the business, honing your skills on high-performance luxury vehicles. As a Mechanic Apprentice, you’ll gain hands-on experience, technical knowledge, and the opportunity to build a long-term career in a fast-paced, high-end automotive service center. We offer a supportive learning environment, competitive pay, and the chance to be part of a passionate and skilled team.
Ready to kick-start your career? Apply today by sending your resume to careers@vpxperformance.com and be part of the VPX Performance team!